Apprentice and trainee records
If you are an apprentice or trainee in Queensland, complete and return the Historical records request form (PDF).
Return completed form by:
- email to records@desbt.qld.gov.au
- or
- post to Apprenticeships Info, PO Box 15121, CITY EAST QLD 4002.
If you are not the apprentice or trainee, you will need to complete the Historical records request form and the Authority to release information to a third party (ATF-008) form (PDF).
Return both forms by:
- email to records@desbt.qld.gov.au
- or
- post to Apprenticeships Info, PO Box 15121, CITY EAST QLD 4002.
For assistance, phone our Apprenticeships Info helpline on 1800 210 210.
Additional information
- Replacement documents cost is $21.68*
- You will receive a request for payment once we have located your historical record.
- Upon receipt of your payment, your request will be processed within 10 working days.
- If you are experiencing financial hardship or special circumstances, please let us know when you submit the form.
The types of historical records that can be issued by the Department of Employment, Small Business and Training (DESBT) are listed in this table:
| Document type | Definition | Contact |
|---|---|---|
| Trade certificate | A certificate issued when an apprenticeship or traineeship was completed in Queensland | DESBT – Submit Historical records request form |
| Extract of service | An extract letter is used to demonstrate your experience and apply for 'time credit' when continuing your apprenticeship or traineeship interstate | DESBT – Submit Historical records request form |
Qualification certificate | A qualification certificate issued by a registered training organisation (e.g. Certificate III in Carpentry) | Refer to your registered training organisation (RTO). Visit Training.gov.au to search providers registered to deliver nationally recognised training. Note: If your RTO closed before 30 June 2012, complete the Historical records request form (PDF). DESBT may hold a copy of your qualification certificate. |
Statement of results | A statement of results is an equivalent transcript issued to school age students (not studying year 12 in school) or adult learners eligible for a Queensland Certificate of Education (QCE) |
*Our fees increase on the 1 July each year. On the 1 July 2023, our fees were increased by 3.4% in line with government's indexation policy. Contact us to find out specific fees and charges.